Approval Workflow
Requests, approvals and escalations in one auditable flow.
- Approval trail
- Complete
- Routing
- Configurable
- Access
- Web + mobile
The business problem
Approvals moved through email threads and messaging groups, with no reliable record of who approved what.
Requests stalled silently whenever an approver was travelling or on leave.
Finance and audit teams had to reconstruct history from inboxes.
What INAI built
A structured request and approval application with configurable multi-level routing.
Automatic escalation and delegation rules so nothing waits indefinitely.
A complete, immutable approval trail attached to every request.
What the application does
Configurable Routing
Approval levels driven by amount, department or request type.
Escalation Rules
Time-based escalation and delegation when approvers are unavailable.
Approval History
Every action, comment and attachment recorded against the request.
Mobile Approvals
Approve or return a request from a phone in a few taps.
Notifications
Email and in-app alerts at every stage of the flow.
Policy Controls
Limits and validations enforced by the application, not by memory.
Inside the application
Request Inbox
Pending items grouped by urgency and type.
Request Form
Guided submission with validations and attachments.
Approval Trail
Chronological history of every decision.
Admin Configuration
Workflow rules maintained without code changes.
What changes for the business
Approvals move predictably instead of depending on follow-up.
Audit questions are answered from the system, not from inboxes.
Policy is applied consistently across departments.
Interested in something similar?
Tell us how the process works today and we'll show you what it could become.